The iPhone has had different problems in every generation, but the iPhone 6 seems to have had more than its fair share of that criticism due to its battery, charging site and overall functionality. Now, owners are suing the company because they say that the design of the iPhone has a defect that causes them to become unusable.
Plaintiffs Claim Apple Was Aware
The class-action lawsuit was brought upon by people from across the US (California, Delaware and Pennsylvania), and alleges that Apple did know about the problem, but decided to do nothing about it. The progression of the issue is such that users will get a grey bar at the top of their screen, and then shortly after the screen will cease to respond to touch. The iPhone 5 had a type of shield on the screen that was meant to protect this from happening to people, but plaintiffs state Apple chose not to include this on their latest versions.
Consumer Protection Laws
Those who filed the lawsuit state the phones cannot do what they were designed to do, based on the fact that the touchscreen is the heart and soul of the operation. It also poses safety issues should a screen malfunction in the middle of an emergency. They did not state exactly what they wanted in damages, but they are claiming that Apple committed fraud and filing under the California consumer protection laws. So far Apple has not responded on record. iFixit, a company that sells repair parts for Apple iPhones and laptops, has already run an article on this problem. This company has analyzed Apple products from an objective light in the past, noting what they do well and how they can improve. They’ve nicknamed this problem with the iPhone 6 Touch Disease.
A Formidable Opponent
Apple is known for being extremely tight with the amount of money they give out, but it’s unclear if this lawsuit will be worth it to them to fight. The company has already made $108.5 billion dollars just this year alone. It seems unlikely that they will admit they made a mistake based on their continued sales of this iPhone, if only do discourage people from bringing about similar lawsuits.